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Discussion topic: Mobile accessory

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Avatar for Andrea113
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This message was authored by: Andrea113

Message posted on ‎18 Feb 2025 01:36 PM

Mobile accessory

I have just purchased a new mobile. With a watch and ear buds included in the offer. However the ear buds have not arrived. Is there an easy way to contact sky?

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎18 Feb 2025 01:40 PM

Re: Mobile accessory

Posted by a Superuser, not a Sky employee. Find out more

@Andrea113 

Thry should be sent when stock is available so does anything show here for you:

 

https://www.sky.com/ordertracking

 

If not 150 is the free number to call Sky on.

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Message posted on ‎23 Feb 2025 11:58 AM

Re: Mobile accessory

Did yours appear as £0 on the order summary. Mine is showing as a monthly charge for the watch and monthly charge for the buds for some reason.

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