Discussion topic: Mobile Account

This message was authored by: ianmac78 · ‎30 Sep 2026

How do I get rid of excess mobiles phones from swaps showing as devices? I have 7 devices showing, with 5 airtime plans, with only 3 devices still being paid for.

This message was authored by: PandJ2020 · ‎30 Sep 2026

@ianmac78 wrote:
How do I get rid of excess mobiles phones from swaps showing as devices?

Return them to Sky.

I am just another Sky customer and my views are my own even if you don't like the answers

This message was authored by: caesarome · ‎30 Sep 2026

@ianmac78

Only return devices will be removed from your account so any that have been paid of will remain but they do not count as an active device.

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This message was authored by: Daniel0210 · ‎01 Oct 2026

@ianmac78

As indicated they only drop off your account (eventually) if returned to Sky. If it's stopping you adding a new device call Sky so an agent can place the order for you.

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Discussion topic: Mobile Account

Mobile Account

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