for the first time my sons data has gone into a minus. Is this something new? He has never gone minus before and I feel this is terrible, and something that should be able to be stopped through customer choice.
Posted by a Superuser, not a Sky employee. Find out more
Hi @Michelle58 not sure what you mean ? Once you get to zero then data should stop working unless you either roll data from your piggybank or purchase extra data.
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No one has answered. Yes normally the data stops working on his phone. So he asked for more this morning from the piggy bank. When I looked his was -218mb which I have never seen before. Hopefully its just an error and won't continue to allow you to use data once its run out.
