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Discussion topic: Mast not working

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Avatar for Sarah155
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This message was authored by: Sarah155

Message posted on ‎02 Apr 2026 09:39 PM

Mast not working

I've been having issues with my coverage for over 6 weeks now, and when I go on the sky coverage checker it says a nearby mast is not working as it should. Its been saying this for ages but there is no timescale on it and no option to contact sky. Does anyone know if there is any way to get more information? I don't even know who deals with masts!
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎03 Apr 2026 05:30 AM

Re: Mast not working

Posted by a Superuser, not a Sky employee. Find out more

@Sarah155 

Sky don't own or maintain mobile phone masts so you, and others in your area, are relying on a third party repair.

 

I doubt Sky will have much information as to when it'll be fixed unfortunately. 


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