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Discussion topic: Checkout issues?

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This message was authored by: seapoppong

Checkout issues?

Anyone else noticed checkout issues today? The item I'm ordering gets added to the basket successfully, but once I click the "Checkout" button, the button just endlessly swirls. Been happening all day.

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This message was authored by: caesarome

Re: Checkout issues?

Posted by a Superuser, not a Sky employee. Find out more

If it is doing the same when using different web browsers or devices then the only way you are going to get the order placed is by calling Sky or seeing if you can place it tomorrow.

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This message was authored by: seapoppong

Re: Checkout issues?

Indeed it is unfortunately. New browsers in fresh states (no ad-blocker extensions, new profile, etc), mobile browsers, etc... all the same issue. I'll just try again tomorrow and hope for the best. First time I've experienced this, so thanks for letting me know.

This message was authored by: 63johnw

Re: Checkout issues?

Posted by a Superuser, not a Sky employee. Find out more

Hi @seapoppong  have you tried incognito mode on your browser ?

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