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Discussion topic: Making calls from Philippines

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This message was authored by: MH28

Making calls from Philippines

I am in the Philippines and can't make or receive calls

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This message was authored by: PandJ2020

Re: Making calls from Philippines

Posted by a Superuser, not a Sky employee. Find out more

It's a 'rest of world' location so is very expensive.

 

£2,160 per Gig of data (yes 2 thousand pounds)

£2.16 per minute to make calls

£1.80 per minute to receive calls

 

You may have already hit your spend cap.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: MH28

Re: Making calls from Philippines

Thank you ...... and sorry I'm a bit of an old dinosaur but how did you overcome this issue ?? 

This message was authored by: caesarome

Re: Making calls from Philippines

Posted by a Superuser, not a Sky employee. Find out more

@MH28 

If you have a spend cap set then you can increase it here:

 

https://www.sky.com/myaccount/mobile/sim/x/settings/spend-cap

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This message was authored by: PandJ2020

Re: Making calls from Philippines

Posted by a Superuser, not a Sky employee. Find out more

It's not clear what your issue is.

 

If you have hit your spend cap then you cannot continue until you increase/remove it.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: TimmyBGood

Re: Making calls from Philippines

Posted by a Superuser, not a Sky employee. Find out more

@MH28 

 

Be aware that removing the spending cap would be extremely unwise as you'd then be liable for a potentially unlimited bill.  In particular do not do so while having cellular data switched on.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: MH28

Re: Making calls from Philippines

Thank you all for your help ....... I am stuck in a hospital in Manila and don't need data but I do need to make some urgent calls to the UK.  
I appreciate the callls are not cheap but the few I need to make are quite urgent.  
At the moment I can't make or receive any calls which means I can't even sort this issue out with SKY. 

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