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Discussion topic: Making a one off device payment

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This message was authored by: User1989

Message posted on ‎12 Aug 2025 05:43 PM

Making a one off device payment

So I have £740 left on my current device and have a new phone through work so I wanted to sell my current one and use the money to make a payment on the remaining amount to reduce the monthly cost, but it's only giving me the option to pay £690 and not the £400 I want to pay. Is there anyway to pay my own amount? Or am I stuck paying £58 til it's done?😫
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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎12 Aug 2025 05:46 PM

Re: Making a one off device payment

Posted by a Superuser, not a Sky employee. Find out more

Making one-off payments does not change the monthly payment - it simply reduces the term.

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎12 Aug 2025 05:53 PM

Re: Making a one off device payment

Posted by a Superuser, not a Sky employee. Find out more

@User1989 

If you call Sky on 150 they should be able to take the payment from you. Judy stay on the line and say nothing when asked any questions by the bot.

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