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Discussion topic: MacBook Neo delivery updates??

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This message was authored by: Emm2611

MacBook Neo delivery updates??

I ordered a MacBook Neo on Sept 8th with a delivery window of 1-2 weeks which is tomorrow and still no update on when it's arriving! 
Anyone else waited much longer than the predicted timeline?? 

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This message was authored by: Daniel0210

Re: MacBook Neo delivery updates??

Posted by a Superuser, not a Sky employee. Find out more

@Emm2611 

I've seen other posts about this item from weeks ago where Sky have been waiting for stock from Apple. 


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This message was authored by: caesarome

Re: MacBook Neo delivery updates??

Posted by a Superuser, not a Sky employee. Find out more

@Emm2611 

What does it say here:

 

https://www.sky.com/ordertracking

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This message was authored by: Rachel279

Re: MacBook Neo delivery updates??

I ordered mine on 23rd of August with 0 updates from them

This message was authored by: Skyone

Re: MacBook Neo delivery updates??

I ordered mine 24th August at the time said 1-2 weeks and still no updates over 4 weeks on. One person I spoke to said it will definitely be delivered by the end of September but I'm not holding out much hope. Was a birthday present for 2 weeks ago 🙄

This message was authored by: Rachel279

Re: MacBook Neo delivery updates??

They are all telling us different things! Spoke to someone today who said they absolutely can't tell me when it will be delivered. But someone 2 weeks ago said it would be with me by the end of the week! It's honestly shocking customer service 

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This message was authored by: Emm2611

Re: MacBook Neo delivery updates??

Just says 'In progress-Coming soon' 🙄

This message was authored by: MrsAit

Re: MacBook Neo delivery updates??

I ordered on the 1st and still nothing. It's a birthday gift for my daughter so hoping it arrives in the next week

This message was authored by: Skyone

Re: MacBook Neo delivery updates??

I have just spoken to sky as I was told I would having delivery by the end of the month, they are now saying that Apple are no longer making the Mac book and they are unlikely to be getting anymore. But they will be in contact if they do but offered my the Mac book air which is a lot more a month so I declined. Feel gutted as I told my daughter she was definitely getting it and now looks like she won't be after waiting over a month. Hopefully Apple can do something and send some out to fulfill the orders already placed 🤞

This message was authored by: Skyone

Re: MacBook Neo delivery updates??

Not sure how true that is as I've just gone to Apple to see if you can still order and you can still order on there 🙄 so hopefully sky do manage to get some as they clearly have stock 

This message was authored by: Rachel279

Re: MacBook Neo delivery updates??

This is so bizarre I don't know why they tell everyone different things - it's genuinely the worst customer service 

This message was authored by: 63johnw

Re: MacBook Neo delivery updates??

Posted by a Superuser, not a Sky employee. Find out more

It looks like sky getting more stock in as now taking orders again for the Neo with 1-2 week deliver stated so hopefully everyone will get theirs soon. 

https://www.sky.com/shop/mobile/tablets/apple-macbook-neo-(2026)?colour=Silver&capacity=256GB&plan=1...

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This message was authored by: Skyone

Re: MacBook Neo delivery updates??

I can not see any in stock on there on mine, they all say out of stock 🤔 hopefully they will be within the next 1-2 🤞

This message was authored by: Rachel279

Re: MacBook Neo delivery updates??

I've just cancelled my order as well - they told me on the phone also that Apple have stopped manufacturing the Neo 

This message was authored by: Skyone

Re: MacBook Neo delivery updates??

Sorry mine has now changed to saying in stock! Hopefully that's good news! I'll call

now for an update 

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