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Discussion topic: Low signal

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This message was authored by: polly24

Low signal

My sky signal is always low. Showing as no problem in my area. Within about a 20 minute radius of my house while in the car I get one bar of 5g. Have reported different areas that I frequent but get told there are no problems. I missed 2 important calls today because of this, then get a voicemail through when signal comes back. 

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This message was authored by: Katielily44

Re: Low signal

My phone is always showing low signal 

This message was authored by: Logakk

Re: Low signal

In my area in recent weeks even stood outside I have had no signal with sky to point I attempt calls and it states number not correct when its one of my stored numbers. Data and 5G is also very poor and not working. The issue with the phone calls is my main concern because I'm a lone worker and need my phone for safety.

This message was authored by: Steven131

Re: Low signal

Signal **bleep** everywere
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This message was authored by: polly24

Re: Low signal

What can we do if we're in contract? I want to change asap. 

This message was authored by: 63johnw

Re: Low signal

Posted by a Superuser, not a Sky employee. Find out more

Hi @polly24  you can call sky on 150 and ask if they will release you from the sim contract but they could well say no. Have a look at the link below which explains what any early termination charges would be. 

https://www.sky.com/help/articles/charges-for-ending-your-sky-contract-early

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