@Clif1dog
You can't cancel it via here as this is where customers help each other so you will need to contact Sky support to cancel it (which you can only do if you have had it for 12 months or more) or to order a replacement that will have the same number.
150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
https://www.sky.com/help/home
Try saying nothing when spoken to by the bot.
__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
