Lost phone with contract sim in

[maggie6015]

Hi I lost my phone in the sea which has my sky contract sim in. I have got a new phone and have tried too sign in too my samsung account too restore my data. I can't sign in as it's asking for a code too be sent too the number that's lost. I have rang sky who have said they can't send one in the post as they can't verify it. They said too go into a sky shop and do it there. The nearest shop too me is 1 hour away with and I don't drive. Can anyone help

[63johnw]

Hi @maggie6015  have you officially reported it list to sky and ordered a replacement ? As that will come with the same number. Once activated then it would receive the code from Samsung. 

https://www.sky.com/help/articles/lost-or-stolen-sky-mobile