Discussion topic: Lost mobile
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Message posted on 11 Nov 2025 04:16 PM
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Lost mobile
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Message posted on 11 Nov 2025 04:32 PM
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Re: Lost mobile
@Simonsankey You will have to contact Sky directly to report the phone lost and get it blocked.
The community can't help as we are mainly a customer to customer support platform.
Message posted on 11 Nov 2025 04:35 PM
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Re: Lost mobile
This link explains how to report a lost or stolen mobile to Sky https://www.sky.com/help/articles/lost-or-stolen-sky-mobile
Even if the phone is lost the account holder remains liable for the remaining repayments on it.
It may also be a good idea to register any loss on the Immobilise website https://www.immobilise.com
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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