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Discussion topic: Lost mobile network

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This message was authored by: Eryk_Sebastian

Lost mobile network

  • Two days ago I've lost my mobile network and I'm abroad ,roaming is turned on 
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This message was authored by: caesarome

Re: Lost mobile network

Posted by a Superuser, not a Sky employee. Find out more

@Eryk_Sebastian 

What country are you in and have you checked your spend cap if you have one set ?

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This message was authored by: TimmyBGood

Re: Lost mobile network

Posted by a Superuser, not a Sky employee. Find out more

@Eryk_Sebastian 

 

Anywhere outside the countries where £2 roaming applies, the suspicion is always that a spending cap has been exceeded.

 

For reference, £2 per day roaming only applies to the EU/EEA plus the countries listed in bold below. 

 

The vast majority of global destinations are 'rest of world' rate and consequently extremely expensive.

 

Aruba (Netherlands Antilles)
Austria
Australia
Azores
Belgium
Bonaire (Netherlands Antilles)
Bulgaria
Canada
Canary Islands (Spain)
Christmas Islands (Australia)
Cocos Islands (Australia)
Croatia
Curacao (Netherlands Antilles)
Cyprus (Incl. Northern Cyprus)
Czech Republic
Denmark
Estonia
Finland
France
French Guiana (French West Indies)
Germany
Gibraltar (UK)
Greece
Guadeloupe (French West Indies)
Hungary
Iceland
Italy
Latvia
Liechtenstein
Lithuania
Luxembourg
Madeira (Spain)
Malta
Martinique (French West Indies)
Mayotte (French Territories in the Indian Ocean)
Netherlands
New Zealand
Norway
Poland
Portugal
Reunion (French Territories in the Indian Ocean)
Romania
Saba (Netherlands Antilles)
Sint Eustatius (Netherlands Antilles)
Sint Maarten (Netherlands Antilles)
Slovakia
Slovenia
South Africa
Spain
St Barthelemy (French West Indies)
St Martin (French West Indies)
Sweden
Switzerland
Turkey
USA
United Arab Emirates

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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