Discussion topic: Lost mobile network
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Message posted on 05 Oct 2025 12:45 PM
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Lost mobile network
- Two days ago I've lost my mobile network and I'm abroad ,roaming is turned on
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Message posted on 05 Oct 2025 12:58 PM
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Re: Lost mobile network
What country are you in and have you checked your spend cap if you have one set ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 05 Oct 2025 02:34 PM
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Re: Lost mobile network
Anywhere outside the countries where £2 roaming applies, the suspicion is always that a spending cap has been exceeded.
For reference, £2 per day roaming only applies to the EU/EEA plus the countries listed in bold below.
The vast majority of global destinations are 'rest of world' rate and consequently extremely expensive.
Aruba (Netherlands Antilles)
Austria
Australia
Azores
Belgium
Bonaire (Netherlands Antilles)
Bulgaria
Canada
Canary Islands (Spain)
Christmas Islands (Australia)
Cocos Islands (Australia)
Croatia
Curacao (Netherlands Antilles)
Cyprus (Incl. Northern Cyprus)
Czech Republic
Denmark
Estonia
Finland
France
French Guiana (French West Indies)
Germany
Gibraltar (UK)
Greece
Guadeloupe (French West Indies)
Hungary
Iceland
Italy
Latvia
Liechtenstein
Lithuania
Luxembourg
Madeira (Spain)
Malta
Martinique (French West Indies)
Mayotte (French Territories in the Indian Ocean)
Netherlands
New Zealand
Norway
Poland
Portugal
Reunion (French Territories in the Indian Ocean)
Romania
Saba (Netherlands Antilles)
Sint Eustatius (Netherlands Antilles)
Sint Maarten (Netherlands Antilles)
Slovakia
Slovenia
South Africa
Spain
St Barthelemy (French West Indies)
St Martin (French West Indies)
Sweden
Switzerland
Turkey
USA
United Arab Emirates
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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