Lost Sim cancellation

[SpecialRed]

My son's iphone was stolen so I contacted Sky to cancel the Sky sim. I was told it would take 30 days!!!!! Most other mobile phone/sim providers would immediately cancel the sim so that no one could use it for calls or payments! Why do Sky not do this? 

[PandJ2020]

You've been incorrectly advised - they do block upon report.

[SpecialRed]

I've just had an email telling me my contract will end in 30 days!!!!! 

[PandJ2020]

• ---

  @SpecialRed wrote:
  

  I've just had an email telling me my contract will end in 30 days!!!!! 

  ---

Sounds like they've taken that as notice to cancel the contract and not block/reissue SIM....

https://www.sky.com/help/articles/lost-or-stolen-sky-mobile