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Discussion topic: Login to sky app

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This message was authored by: Dilek

Message posted on ‎26 Apr 2026 09:03 PM

Login to sky app

I can't login to my sky app. I'm putting in the correct account details but it's saying it does not recognise the details. 

Thank you 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎26 Apr 2026 09:31 PM

Re: Login to sky app

Posted by a Superuser, not a Sky employee. Find out more

@Dilek 

Are you new to Sky Mobile ?

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This message was authored by: Dilek

Message posted on ‎26 Apr 2026 10:12 PM

Re: Login to sky app

No I am not. I reset my phone and now can't login. It keeps saying my details are wrong when I put in my account number even though it is correct 

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This message was authored by: caesarome

Message posted on ‎26 Apr 2026 10:28 PM

Re: Login to sky app

Posted by a Superuser, not a Sky employee. Find out more

Can you login here:

 

https://www.sky.com/mydetails/account-info

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