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Discussion topic: Linking sky ID to my sky account - manage sim/mobiles accounts not working.

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This message was authored by MikeOxo This message was authored by: MikeOxo

Linking sky ID to my sky account - manage sim/mobiles accounts not working.

I have tried numerous times to link my sky ID. It says it's linked but nothing shows on my sky app to enable me to manage my sim/mobiles use my piggy bank etc. Please help! 

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Linking sky ID to my sky account - manage sim/mobiles accounts not working.

Posted by a Superuser, not a Sky employee. Find out more

Hi @MikeOxo  try giving sky a call free on 150 to see if they can link it. This normally happens if a different email/ID has been used. 

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MikeOxo
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This message was authored by MikeOxo This message was authored by: MikeOxo

Re: Linking sky ID to my sky account - manage sim/mobiles accounts not working.

Thanks. I didn't get far when I called a couple of days ago. I was just told it would sort itself out (it worked fine before I took out another SIM) I was perhaps unlucky or didn't explain very well what had happened. 

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