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Discussion topic: Linking mobile account to sky id says invalid postcode

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This message was authored by: ME1986

Linking mobile account to sky id says invalid postcode

Have a sky mobile sim card trying to activate sim on the link your mobile account page i put in the personal details surname and postcode says invalid postcode format 

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This message was authored by: caesarome

Re: Linking mobile account to sky id says invalid postcode

Posted by a Superuser, not a Sky employee. Find out more

@ME1986 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies are not instant.

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If someone has helped you then please click on the LIKES button in their post.
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This message was authored by: Mr+Flibbles+86

Re: Linking mobile account to sky id says invalid postcode

Thanks for escalating this. We’ve sent an invite to  @ME1986 to chat.

This message was authored by: Stan_Szymajda

Re: Linking mobile account to sky id says invalid postcode

I have the same problem, how to solve it?

This message was authored by: tolton1

Re: Linking mobile account to sky id says invalid postcode

Same problem here

This message was authored by: ANTHONY+MARTIN+12

Re: Linking mobile account to sky id says invalid postcode

Same problem..how do I fix it please?

This message was authored by: Lee8519

Re: Linking mobile account to sky id says invalid postcode

I have same issue. I'm in Ireland and not accepting eircode 

This message was authored by: Mark1919

Re: Linking mobile account to sky id says invalid postcode

I'm having the same issue. Also in Ireland and wont accept my eircode.  Is there a workaround?

This message was authored by: MBarker2023

Re: Linking mobile account to sky id says invalid postcode

Same issue

This message was authored by: PaSca

Re: Linking mobile account to sky id says invalid postcode

Sme issue here 

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