Discussion topic: Late delivery
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Message posted on 21 Dec 2024 02:42 PM
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Late delivery
I ordered a iPhone last week and it said delivery before Christmas, it's still not been delivered and now when I go on the product it says delivery after Christmas, am I likely to get it before Christmas or not?
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All Replies
Message posted on 21 Dec 2024 02:49 PM
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Re: Late delivery
@Cheryltelfer
The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order
When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot. As customers we have no insight into stock levels or the delivery timescales.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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