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Discussion topic: Late delivery

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This message was authored by Cheryltelfer This message was authored by: Cheryltelfer

Late delivery

I ordered a iPhone last week and it said delivery before Christmas, it's still not been delivered and now when I go on the product it says delivery after Christmas, am I likely to get it before Christmas or not? 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Late delivery

Posted by a Superuser, not a Sky employee. Find out more

@Cheryltelfer 
The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot. As customers we have no insight into stock levels or the delivery timescales.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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