0

Discussion topic: Lack of signal for phone and broadband .

Reply
This message was authored by Diane91 This message was authored by: Diane91

Lack of signal for phone and broadband .

Hello I'm having trouble with my broadband signal and my mobile signal . Is there a reason why I'm paying good money for this and not getting the service  . I'm thinking of changing companies as this issue is happening too often . 

Reply

All Replies

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Lack of signal for phone and broadband .

Posted by a Superuser, not a Sky employee. Find out more

@Diane91 

 

Sky Broadband and Sky Mobile are unrelated technologies.

 

It's best to post Broadband issues to the Broadband forum as there's a whole different set of diagnosis and troubleshooting involved.

 

Mobile is almost entirely down to your local cell coverage and cellular reception environment.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion