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Discussion topic: Keeping same number

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This message was authored by: Jacqueline2603

Message posted on ‎08 Jan 2026 01:36 PM

Keeping same number

I'm have recently changed to 02 for roaming purposes, but my number change that I requested hasn't switched yet. I requested it on Sunday, but now being Thursday, I'm thinking that it shouldn't take this long and when I search online I'm just going round in circles. Help!! 

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Avatar for 63johnw
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Message posted on ‎08 Jan 2026 01:44 PM - last edited: ‎08 Jan 2026 01:46 PM

Re: Keeping same number

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jacqueline2603  so you gave O2 your pac from sky on Sunday ?

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Message posted on ‎08 Jan 2026 01:45 PM

Re: Keeping same number

Posted by a Superuser, not a Sky employee. Find out more

Did you obtain a PAC from Sky and give it to O2?

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎08 Jan 2026 01:45 PM - last edited: ‎08 Jan 2026 01:46 PM

Re: Keeping same number

Posted by a Superuser, not a Sky employee. Find out more

Can you also confirm @Jacqueline2603  that your new O2 sim is activated ? 

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This message was authored by: Jacqueline2603

Message posted on ‎08 Jan 2026 01:45 PM

Re: Keeping same number

I gave 02 my PAC from Sky on Sunday yes 😬

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This message was authored by: PandJ2020

Message posted on ‎08 Jan 2026 01:46 PM

Re: Keeping same number

Posted by a Superuser, not a Sky employee. Find out more
@Jacqueline2603 wrote:

I gave 02 my PAC from Sky on Sunday yes 😬

You need to contact O2 to ask what's going on...

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Jacqueline2603

Message posted on ‎08 Jan 2026 01:46 PM

Re: Keeping same number

Yes I did. I'm currently between two operating phones whilst waiting for change over 

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Message posted on ‎08 Jan 2026 01:47 PM

Re: Keeping same number

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You need to contact O2 about this as they are responsible for moving the number over.

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Message posted on ‎08 Jan 2026 02:10 PM

Re: Keeping same number

Contacted 02 and they had no notice of port changes.  So asked for it to be done and they said that should be it now... well within 24 hours! Fingers crossed!  

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