Discussion topic: John's phone

This message was authored by: John+sivis · ‎05 May 2023

I have a sky sim card and an account with sky but my phone today is not accepting phone calls or I can't send texts which was working yesterday I don't know if my sim is not working again I have tried everything to sort it but it has not worked thanks John

This message was authored by: caesarome · ‎05 May 2023

@John+sivis

Does any network issues show here for you:

https://www.sky.com/help/servicestatus/your-services/mobile

If not you could try ordering a replacement sim incase the one you have is faulty:

https://www.sky.com/help/articles/replacement-sim

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This message was authored by: twilight+princess · ‎07 May 2023

Have you accessed your account on another device & chosen to resend the phone settings to the device?

Virginia.
Diamond Sky VIP member.

Discussion topic: John's phone

John's phone

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