This discussion topic has been answered Discussion topic: Item missing from package deal

This message was authored by: Chris1234543211 · ‎17 Nov 2024

Hi, I recently purchased a new contract that contained: Samsung Galaxy S24 FE Samsung Watch FE Buds3 The phone and the buds3 arrived shortly after but no sign of the watch ? Any ideas customer service seems none existing and I've been a customer for years? Advise be appreciated, many thanks

This message was authored by: caesarome · ‎17 Nov 2024

@Chris1234543211

Did you put in your claim as per this:

https://samsungoffers.claims/sam/S24FEWatch/en-GB

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This message was authored by: caesarome · ‎17 Nov 2024

@Chris1234543211

Did you put in your claim as per this:

https://samsungoffers.claims/sam/S24FEWatch/en-GB

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Chris1234543211 · ‎19 Nov 2024

Hi thanks for the link, I wasn't aware of this process and now the date has expired so I'm guessing I've lost out on the watch 😞

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