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Discussion topic: Item missing from package deal

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Chris1234543211
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This message was authored by Chris1234543211 This message was authored by: Chris1234543211

Item missing from package deal

‎17 Nov 2024 07:40 PM

Hi, I recently purchased a new contract that contained: Samsung Galaxy S24 FE Samsung Watch FE Buds3 The phone and the buds3 arrived shortly after but no sign of the watch ? Any ideas customer service seems none existing and I've been a customer for years? Advise be appreciated, many thanks
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caesarome
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Re: Item missing from package deal

‎17 Nov 2024 07:44 PM

Posted by a Superuser, not a Sky employee. Find out more

@Chris1234543211 

Did you put in your claim as per this:

 

https://samsungoffers.claims/sam/S24FEWatch/en-GB

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