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Discussion topic: Item missing from package deal

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This message was authored by Chris1234543211 This message was authored by: Chris1234543211

Item missing from package deal

Hi, I recently purchased a new contract that contained: Samsung Galaxy S24 FE Samsung Watch FE Buds3 The phone and the buds3 arrived shortly after but no sign of the watch ? Any ideas customer service seems none existing and I've been a customer for years? Advise be appreciated, many thanks

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Item missing from package deal

Posted by a Superuser, not a Sky employee. Find out more

@Chris1234543211 

Did you put in your claim as per this:

 

https://samsungoffers.claims/sam/S24FEWatch/en-GB

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Item missing from package deal

Posted by a Superuser, not a Sky employee. Find out more

@Chris1234543211 

Did you put in your claim as per this:

 

https://samsungoffers.claims/sam/S24FEWatch/en-GB

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Chris1234543211
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This message was authored by Chris1234543211 This message was authored by: Chris1234543211

Re: Item missing from package deal

Hi thanks for the link, I wasn't aware of this process and now the date has expired so I'm guessing I've lost out on the watch 😞

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