Issues with piggybank and sky store vouchers

[Scodo]

I usually store my piggybank balance then exchange for sky store vouchers and enjoy movies cashing in 25gb for a  £10 voucher but now only option I have is cash in 5gb for £5 off costing me money to use my piggybank balance. I would like to know when this will be fixed and I can then get vouchers with money I have already paid for with my data as I have over 200gb of data with no way to use now 😞 as I do not find it beneficial to spend money just to use my balance and extremely disappointed now 

[caesarome]

I'm not sure when it changed but I'm sure it did so this is the way it is now so I don't think there is anything to be fixed.

[Hassie]

Just come across same issue you have flagged. This is devious of sky as means you now have to pay cash on top of using the piggy bank which was not the case before. Very sneaky and not impressed.

[Anonymous]

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@Scodo wrote:

I usually store my piggybank balance then exchange for sky store vouchers and enjoy movies cashing in 25gb for a  £10 voucher but now only option I have is cash in 5gb for £5 off costing me money to use my piggybank balance. I would like to know when this will be fixed and I can then get vouchers with money I have already paid for with my data as I have over 200gb of data with no way to use now 😞 as I do not find it beneficial to spend money just to use my balance and extremely disappointed now 

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I was going to start a new thread as I very nearly spent £10 to buy a £10 Store Voucher by mistake so thanks for this. I've been considering moving back to GiffGaff even though it'll cost me slightly more, is this the Comcast effect?

[Bains6665]

yea its an absolute joke i feel conned, these vouchers should not be charging £5 and should be back to what it was exchanging 25gb of data for a £10 sky store voucher, looks like SKY are trying to make an extra profit- like the prices from sky store aren't already expensive, our custom is not valued, the accessories are mostly charging money for knock off prices, its probably best to find them elsewhere like amazon or ebay, sky need to step up and make us feel more rewarded for our custom

[PandJ2020]

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@Bains6665 wrote:

 looks like SKY are trying to make an extra profit

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That's what businesses do and things change - rarely for the better mind...

[Scodo]

It's back peeps the cash in 25gb for free sky storr voucher looks like they listened and brought it back

[BazJC]

How do I do it ?

[caesarome]

How do you do what ?

[Anonymous6665]

here is an update from me personally, well a sudden change, i am now able to exchange 25gb for a £10 sky store voucher at zero cost, looks like Sky have listened, to those who have that extra gb in their piggybanks, tell me does it work for you now? i would like to take this opportunity to inform Sky to never make this mistake again and not to charge your customers for payments towards accessories or plans, gb of data should be able to be used to exchange for zero towards the costs of vouchers and most other accessories from your sites perhaps also towards sky glass tv's as they are a bit dear to the ones who cannot afford such televisions with sky built in, nevertheless, let me know if it works for you and happy viewings to all who enjoy sky store.

Mr Anonymous

[Mushie]

Offer is now closed.

[Bains6665 · Accepted solution]

so now sky have taken off sky store vouchers exchange with mobile data, dissapointed again as i wanted a £10 voucher, what are sky playing at? if we can't be rewarded for our mobile plans im considering changing provider not happy

Mr Anonymous

[Scodo]

Now they have completely removed vouchers from mobile accessories ? so now I have 200gb and nowhere to spend it ? 

[Daniel0210]

@Scodo 

As you've gathered this has been withdrawn by Sky and there has been no announcement as to if or when this might be reinstated.

[imtiazlcfc4life]

As Sky have now changed this redemption to only £5 off a £10 sky store voucher in exchange for 10GB data, it's not worth staying on as a Sky Mobile sim customer so I'm probably going to cancel my contract now and move to a company that actually values our custom and gives more data for the same price. This voucher exchange thing was the only reason why I stayed with Sky Mobile for 2 years. I think it's about time now that we all quit so it sends them a message!