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Discussion topic: Issue with sky website

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This message was authored by Vicki76 This message was authored by: Vicki76

Issue with sky website

I'm trying to buy a new mobile contact but the website keeps freezing and won't proceed to the checkout page. It's been doing this since Sunday and I've used multiple different devices to access the website

 

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This message was authored by caesarome This message was authored by: caesarome

Re: Issue with sky website

Posted by a Superuser, not a Sky employee. Find out more

@Vicki76 wrote:

I've used multiple different devices to access the website

 


Have you tried using different web browsers across these devices, if you have and the same happens then all you can do is to call Sky to get this order placed.

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Say No when asked if you want a text or to go online then stay on the line.

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