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Discussion topic: Issue with Piggybank

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This message was authored by: SC11

Message posted on ‎05 Jan 2026 02:55 PM

Issue with Piggybank

I went to do an upgrade on my phone and used my piggybank balance to reduce cost. The order errored at checkout but the piggybank cash in is still showing even though I havent completed the order. How do I get the balance updated?

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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎05 Jan 2026 03:20 PM

Re: Issue with Piggybank

Posted by a Superuser, not a Sky employee. Find out more

Hi @SC11  these things normally sort themselves out after a few days. If it doesn't then call sky once 150 for help. 

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