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Discussion topic: Issue with Data on SIM cards

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This message was authored by: JennyMoore71

Message posted on ‎24 May 2026 06:52 PM

Issue with Data on SIM cards

When my data resets, all 22GB I pay for is being sent to one SIM card rather than being split over two. Why is this and how can it be fixed?

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎24 May 2026 07:02 PM

Re: Issue with Data on SIM cards

Posted by a Superuser, not a Sky employee. Find out more
@JennyMoore71 wrote:

When my data resets, all 22GB I pay for is being sent to one SIM card rather than being split over two. Why is this and how can it be fixed?

@JennyMoore71 

When your data resets any unused data in sent to the Piggybank not to a sim. The sim(s) restart with the data you pay for monthly then you can add extra data from the Piggybank to any of the sims associated with your mobile account


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This message was authored by: caesarome

Message posted on ‎24 May 2026 07:19 PM

Re: Issue with Data on SIM cards

Posted by a Superuser, not a Sky employee. Find out more

@JennyMoore71 

If you have 22GB data on one sim card what do you have on the other one as that two such be given whatever data package you have on it each month when it resets.

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