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This discussion topic has been answered Discussion topic: Is sky mobile currently down?

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Avatar for Dg98
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Message posted on ‎30 Jun 2024 11:50 AM

Is sky mobile currently down?

I have been stick on emergency calls only since yesterday and can't seem to find anything about the network being down in my area. I have tried the usual things of restarting my phone etc.

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Avatar for caesarome
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Message posted on ‎30 Jun 2024 12:05 PM

Re: Is sky mobile currently down?

Posted by a Superuser, not a Sky employee. Find out more

@Dg98 

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

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Avatar for caesarome
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This message was authored by: caesarome Answer

Message posted on ‎30 Jun 2024 12:05 PM

Re: Is sky mobile currently down?

Posted by a Superuser, not a Sky employee. Find out more

@Dg98 

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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This message was authored by: Dg98

Message posted on ‎30 Jun 2024 12:22 PM

Re: Is sky mobile currently down?

Just states could be slower than normal in my area no idea what it means as I can't seem to find a actual answer to my question nobody can ri g me and I can't ring them

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This message was authored by: Daniel0210

Message posted on ‎30 Jun 2024 12:24 PM

Re: Is sky mobile currently down?

Posted by a Superuser, not a Sky employee. Find out more

@Dg98 

There have been a few mobile issues over the weekend. Sky don't own or maintain any masts themselves so if your issue is just local to you you'll be relying on a third party fix. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: shorab+jadunandan

Message posted on ‎30 Jun 2024 12:58 PM

Re: Is sky mobile currently down?

Can't make calls either. Must be a problem .

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