Discussion topic: Iphone Face ID not working
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Message posted on 27 Jun 2025 08:38 PM
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							Iphone Face ID not working
						
					
					
				
			
		
	
			
	
	
	
	
	
my Face ID slowly got the point now it's not working at all. The guidance states that you can reset it however I can't reset it or set up a new Face ID ID as it says it's currently not working.
so I've tried all the guidance and I just need to be able to take it my phone somewhere to get it fixed and I'm not getting any option of talking to a human being about this matter with sky mobile. It's actually ridiculous!
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Message posted on 27 Jun 2025 08:44 PM
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							Re: Iphone Face ID not working
						
					
					
				
			
		
	
			
	
	
	
	
	
Hi @KElberts  this is the link for sky repairs, personally I would go to an Apple Store or try Apple support before sending it back to sky. 
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs
I AM NOT A SKY EMPLOYEE
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