This discussion topic has been answered Discussion topic: Invoice Number?
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Message posted on 13 Jan 2026 08:39 AM
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Hi, I recently ordered the S25 Ultra which comes with a cashback offer/gift from Samsung.
When going to their website to claim it asks for an invoice number. Now I have searched this and have seen people say that you can use your credit agreement number, however I haven't received a copy of the credit agreement.
When I go to my messages I haven't received a message since ordering the phone, and the only files in contacts are PDFs with no personal/unique details on them.
Please advise, as I have just upgraded a second device and will be having the same problem with that one soon too!
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Message posted on 13 Jan 2026 08:55 AM
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Hi @Iamfroggo look at your bill and scroll down to your devices to see the agreement numbers.
https://www.sky.com/bill/mobile
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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Message posted on 13 Jan 2026 08:41 AM
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Re: Invoice Number?
Hi @Iamfroggo if you can't find your credit agreement try using your sky account number.
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 13 Jan 2026 08:42 AM
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Re: Invoice Number?
I'm worried if I use my account number though, when I go to claim for the second device it won't let me as I'll be using a number I've already used?
Message posted on 13 Jan 2026 08:55 AM
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Hi @Iamfroggo look at your bill and scroll down to your devices to see the agreement numbers.
https://www.sky.com/bill/mobile
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 13 Jan 2026 09:00 AM
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Re: Invoice Number?
Thank you, found them!
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