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This discussion topic has been answered Discussion topic: Invoice Number?

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This message was authored by: Iamfroggo

Invoice Number?

Hi, I recently ordered the S25 Ultra which comes with a cashback offer/gift from Samsung.

 

When going to their website to claim it asks for an invoice number. Now I have searched this and have seen people say that you can use your credit agreement number, however I haven't received a copy of the credit agreement.

 

When I go to my messages I haven't received a message since ordering the phone, and the only files in contacts are PDFs with no personal/unique details on them.

 

Please advise, as I have just upgraded a second device and will be having the same problem with that one soon too!


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This message was authored by: 63johnw Answer

Re: Invoice Number?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Iamfroggo  look at your bill and scroll down to your devices to see the agreement numbers. 

https://www.sky.com/bill/mobile

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This message was authored by: 63johnw

Re: Invoice Number?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Iamfroggo  if you can't find your credit agreement try using your sky account number. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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This message was authored by: Iamfroggo

Re: Invoice Number?

I'm worried if I use my account number though, when I go to claim for the second device it won't let me as I'll be using a number I've already used?

This message was authored by: 63johnw Answer

Re: Invoice Number?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Iamfroggo  look at your bill and scroll down to your devices to see the agreement numbers. 

https://www.sky.com/bill/mobile

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

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This message was authored by: Iamfroggo

Re: Invoice Number?

Thank you, found them!

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