Internet will not work aboard

[tysr1971]

Internet will not work aboard 

[PandJ2020]

What country are you in?

[TimmyBGood]

@tysr1971 

Location is a factor: for example, Spain and Portugal are currently broken (the countries, rather than just Sky Mobile)

[Erica14]

Same. I was left stranded abroad. Doesnt work at all, yet sky charged me £2 a day

[Erica14]

Yes same problem. 

No service, no internet,  I data abroad (even thought charged everyday!) worst service ever.

[Gary290]

My phone not working abroad but being charged £2 a day ,some days it works and others nothing but they keep charging me , my spend cap was £100 as well ? 

[Daniel0210]

@Gary290 

You haven't said where you are but as you mention the £2 roaming charges try the troubleshooting in this link

https://www.sky.com/help/articles/sky-mobile-roaming-problems 

Alternatively if you've been there for a while could you have exceeded the fair usage policy?

Roaming using Roaming Passport Plus is now limited to 25GB per billing period.

From Skys own website...

When you roam using our Roaming Passport Plus, we consider that up to 25GB per billing period is a reasonable amount of data to use. If you exceed this amount, we'll assume that you're no longer using data in the way expected of a reasonable customer for periodic travel.

We may suspend your service, restrict your usage, or charge you for the data that you use in excess of these amounts (currently £2.50 per GB), and we'll let you know by SMS or email before we do so.

https://www.sky.com/help/articles/sky-mobile-fair-usage-policy.