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This discussion topic has been answered Discussion topic: Intermittent signal

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This message was authored by: DavidVile46

Intermittent signal

.y has intermittent signal for about a month now, when will it be repaired and will I get compensation.

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This message was authored by: 63johnw Answer

Re: Intermittent signal

Posted by a Superuser, not a Sky employee. Find out more

Hi @DavidVile46  if there is a faulty mast in your area then you will have to wait until it's fixed. Sky don't own the masts so are relying on others. There is no automatic compensation, when it's fixed if you give sky a call they may give you a good will gesture. 

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I Wont Respond To Direct Messages So Ask Any Questions Here

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This message was authored by: 63johnw Answer

Re: Intermittent signal

Posted by a Superuser, not a Sky employee. Find out more

Hi @DavidVile46  if there is a faulty mast in your area then you will have to wait until it's fixed. Sky don't own the masts so are relying on others. There is no automatic compensation, when it's fixed if you give sky a call they may give you a good will gesture. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

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