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This discussion topic has been answered Discussion topic: Increased data usage

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This message was authored by: Phil+Harr

Increased data usage

Has anyone recently experienced a large increase in data usage? I normally use less than 3gb per month. I'm not using anything differently but my data is looking like 5-6 gb this month since Sky systems were updated recently 


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This message was authored by: caesarome Answer

Re: Increased data usage

Posted by a Superuser, not a Sky employee. Find out more

@Phil+Harr wrote:

since Sky systems were updated recently 


Not sure what you mean by this so what does the device's own data monitor show is using this data ?

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This message was authored by: 63johnw

Re: Increased data usage

Posted by a Superuser, not a Sky employee. Find out more

Hi @Phil+Harr  there have been a few similar reports here recently. What does your phones data monitor say is using the data ? The last time this happened to me was following updates to facebook and X which changed settings to auto play videos. 

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This message was authored by: caesarome Answer

Re: Increased data usage

Posted by a Superuser, not a Sky employee. Find out more

@Phil+Harr wrote:

since Sky systems were updated recently 


Not sure what you mean by this so what does the device's own data monitor show is using this data ?

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: Phil+Harr

Re: Increased data usage

I think I've discovered it was an avast antivirus app. Now deleted but it's been fine for years 

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This message was authored by: Phil+Harr

Re: Increased data usage

Looks like it was Avast. I've deleted but thanks for your reply 

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