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Discussion topic: Increase of movie bill

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This message was authored by: Eviepearson10

Increase of movie bill

I was informed that my mobile phone bill would increase in during the start of the new tax month in April. However, I payed £52 in April, then I jumped to £59 in March and now has jumped to £60? I have not changed anything on my contract nor have I gone over a spending cap (as I don't have one) just confused why I keeps going up and why I haven't been informed?  Also when I add up for bills on the sky mobile app it comes to a total of £57? So that's also very stange. I have tried to contact sky but no response. I also haven't come to the end of my 'discount deal' so definitely not that either. If anyone could help that would be great?!?

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This message was authored by: Daniel0210

Re: Increase of movie bill

Posted by a Superuser, not a Sky employee. Find out more

@Eviepearson10 

We obviously can't see your bills. Compare it to a previous one to see where it differs. It usually involves roaming charges, sending chargeable picture messages, calls to non-inclusive numbers or a discount ending.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

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Sky customer since 2001
with:
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