Discussion topic: Increase of movie bill
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Message posted on 26 Sep 2025 12:45 AM
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Increase of movie bill
I was informed that my mobile phone bill would increase in during the start of the new tax month in April. However, I payed £52 in April, then I jumped to £59 in March and now has jumped to £60? I have not changed anything on my contract nor have I gone over a spending cap (as I don't have one) just confused why I keeps going up and why I haven't been informed? Also when I add up for bills on the sky mobile app it comes to a total of £57? So that's also very stange. I have tried to contact sky but no response. I also haven't come to the end of my 'discount deal' so definitely not that either. If anyone could help that would be great?!?
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All Replies
Message posted on 26 Sep 2025 05:06 AM
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Re: Increase of movie bill
We obviously can't see your bills. Compare it to a previous one to see where it differs. It usually involves roaming charges, sending chargeable picture messages, calls to non-inclusive numbers or a discount ending.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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