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Discussion topic: Incorrect mobile order

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Avatar for Skw1050
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This message was authored by: Skw1050

Message posted on ‎16 Nov 2025 02:45 PM

Incorrect mobile order

Hi,

I thought I had ordered the iPhone 17 pro max but order is showing iPhone 17 pro

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎16 Nov 2025 02:55 PM

Re: Incorrect mobile order

Posted by a Superuser, not a Sky employee. Find out more
@Skw1050 wrote:

Hi,

I thought I had ordered the iPhone 17 pro max but order is showing iPhone 17 pro

You'll have to call Sky to cancel/reorder.  It can't be done here.

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎16 Nov 2025 02:57 PM

Re: Incorrect mobile order

Posted by a Superuser, not a Sky employee. Find out more

@Skw1050 

And changing the order will likely involve further credit checks. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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