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Avatar for Linz58
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This message was authored by: Linz58

Message posted on ‎22 Apr 2026 07:03 AM

Incorrect charges

I swapped an A14 device to S25. It did work on arrival and had to return it. Replacement sent out but being charged for both of them.  

 

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This message was authored by: 63johnw Answer

Message posted on ‎22 Apr 2026 07:23 AM

Re: Incorrect charges

Posted by a Superuser, not a Sky employee. Find out more

Hi @Linz58  until the phone has been received and checked by sky (usually takes 2-4 weeks) then you will be charged for both. Any overpayment will be refunded. 

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Avatar for 63johnw
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What's this?
Superuser
This message was authored by: 63johnw Answer

Message posted on ‎22 Apr 2026 07:23 AM

Re: Incorrect charges

Posted by a Superuser, not a Sky employee. Find out more

Hi @Linz58  until the phone has been received and checked by sky (usually takes 2-4 weeks) then you will be charged for both. Any overpayment will be refunded. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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