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Discussion topic: Incorrect Keyboard

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Hobsmoat
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Incorrect Keyboard

‎09 Jan 2023 10:07 PM

I ordered a Magic Keyboard to suit my iPad Pro but the incorrect one was sent. I need to arrange a collect and replacement but not easy to arrange on this app. 

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63johnw
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Superuser
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Re: Incorrect Keyboard

‎09 Jan 2023 10:08 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Hobsmoat  you will need to call sky for help with this, free on 150 from a sky sim. 





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

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63johnw
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Superuser
This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Incorrect Keyboard

‎09 Jan 2023 10:08 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Hobsmoat  you will need to call sky for help with this, free on 150 from a sky sim. 





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
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PandJ2020
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Superuser
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Re: Incorrect Keyboard

‎09 Jan 2023 10:08 PM

Posted by a Superuser, not a Sky employee. Find out more

You'll need to call Sky.  Use 150 if you have a Sky service.

I am just another Sky customer and my views are my own
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Lissfin
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Re: Incorrect Keyboard

‎18 Apr 2023 09:05 PM

Hey, @Hobsmoat ,

I've just had the same issue. I can't get through to contact them and just wondered is you ever received the correct keyboard? I have the iPad Pro which isn't comparable with the Magic Keyboard folio.

Thank you

 

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Daniel0210
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Superuser
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Re: Incorrect Keyboard

‎19 Apr 2023 05:21 AM

Posted by a Superuser, not a Sky employee. Find out more

@Lissfin 

They were potentially closed it you've just tried ringing when you posted. You will need to call Sky as per the post marked as the answer. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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