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Discussion topic: Incoming calls on iPhone only ring twice

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This message was authored by Dilys This message was authored by: Dilys

Incoming calls on iPhone only ring twice

My iPhone SE only rings a couple of times with incoming calls so I often miss the calls.  I can't find anything in settings or in an online manual to extend the ringing time.  
Has anyone else had this problem and is there anyway to increase the ring time?

 

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Incoming calls on iPhone only ring twice

Posted by a Superuser, not a Sky employee. Find out more

Hi @Dilys  try this. 

Type **61*321**00# on your keypad. This code will allow you to set how long your phone rings before it goes to your voicemail. Replace 00 in the code with the number of seconds you want your phone to ring.





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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Incoming calls on iPhone only ring twice

Posted by a Superuser, not a Sky employee. Find out more

@63johnw 

I didn't know that either. I'm on my second iPhone SE. Don't need to change it but nice to know. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Dilys
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This message was authored by Dilys This message was authored by: Dilys

Re: Incoming calls on iPhone only ring twice

Thanks John for suggesting this, but the sequence didn't work.  I just got an error message and when I dialled from my landline the mobile only rang twice.

Any other suggestions gratefully accepted!

This message was authored by 63johnw This message was authored by: 63johnw

Re: Incoming calls on iPhone only ring twice

Posted by a Superuser, not a Sky employee. Find out more

Only other thing I can find is this @Dilys 

 

https://discussions.apple.com/thread/253079925?answerId=255779795022#255779795022

 

You could try a replacement sim if all else fails. 





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
Dilys
Topic Author
This message was authored by Dilys This message was authored by: Dilys

Re: Incoming calls on iPhone only ring twice

I haven't set up Face ID as I sometimes wear glasses and sometimes wear contact lens so didn't know if this would confuse the phone!  So I've only set up Touch ID.  There are no settings under Accessibility matching the ones suggested to turn off.

 

Thanks again for trying to solve the issue......I suppose I will have to phone Sky and see what they suggest.

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