Discussion topic: IPhone 15 Plus not working
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Message posted on ‎27 Oct 2024 10:39 PM
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IPhone 15 Plus not working
A few months ago i opened a contract through sky for a Iphone 15 Plus the phone worked fine for a few weeks and all of a sudden came up on the screen saying remove cable damage to usb c port ever since with new cables and plugs the phone has never worked with a cable so i've had to use wireless charging with the apple magsafe charger. Since this has happened last week the phone just stopped working completely i couldn't access anything other than imessage but only through SMS and then a 20/30 minutes later it would start working again and the same things happened tonight. I tried to get into contact with sky before about the charger port breaking but never heard back from them. I'm at a loss as i'm paying for something that doesn't actually work and i don't know where i can get help.
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Message posted on ‎28 Oct 2024 05:35 AM
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Re: IPhone 15 Plus not working
@KatieMay2 wrote:
saying remove cable damage to usb c port
For this have a read of this, if nothing helps you might need to contact Apple support:
https://support.apple.com/en-gb/102643
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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