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Discussion topic: I want to know about my delivery

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This message was authored by Syed13 This message was authored by: Syed13

I want to know about my delivery

I dont get any updates about my delivery 

 

 

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This message was authored by GD1 This message was authored by: GD1

Re: I want to know about my delivery

Posted by a Superuser, not a Sky employee. Find out more

@Syed13  Please be aware this is a customer helps customer community and as such we have no access to your account or orders.

 

Mobile orders can take up to 24 hours to be processed, you can always check your message centre for any emails https://messages.sky.com/message-centre

When your order is ready you should get an email from Sky, and then another from DPD which will have details of your 1 hour delivery time slot.

Note: some customers are now receiving a PIN code from DPD in an email and/or text on delivery day to pass to the courier, not sure if that is to replace the showing of ID.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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