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Discussion topic: I’ve ordered an eSIM and it’s not quite ready. How to activate?

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Geraintwynne
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I’ve ordered an eSIM and it’s not quite ready. How to activate?

‎02 Sep 2024 09:56 AM

I've had a new iPad with a sim account. I've been trying for four days to activate the eSIM but I can't progress as through link says it's not quite ready. I have a strong WiFi stable connection and mobile sky signal here is fine. 

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caesarome
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Superuser
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Re: I’ve ordered an eSIM and it’s not quite ready. How to activate?

‎02 Sep 2024 10:03 AM

Posted by a Superuser, not a Sky employee. Find out more

You will have to call Sky about this.

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Say No when asked if you want a text or to go online then stay on the line.

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