15 Sep 2022 02:49 PM - last edited: 15 Sep 2022 03:04 PM by KevNewMedia
I got a temporary number with my new sky mobile, however was keeping my old number so used the PAC code etc and out everything into my new phone. A few days later I got a text to stay my number had returned to my old one, however it hasn't its almost as if my phone has both number? I can recieve calls for both numbers, however I'm not recieveing texts, anyone know the change hasn't worked properly??
Moderator note: subject of thread updated
15 Sep 2022 03:27 PM
Try to reset your network settings. When you port a number from one provider onto another it is recommended to do a network reset as the temp number saved on the device as a primary number but the network reset helps the device to re-detect the number assigned to the sim.
15 Sep 2022 03:29 PM
How do I do a network re-set? Thankyou!
15 Sep 2022 03:34 PM
It depends on the kind of phone you're using.
For apple:
- Go into settings
- Tap on general
- Tap on Transfer or reset iPhone.
- Tap on reset.
- Tap on reset network settings.
follow through from there.
but android is very different so I'd recommend googling "How to reset network settings on 'Android brand'".
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