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Discussion topic: I received the delivery today. When I open the package there is no phone in the box.

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This message was authored by Jagadeswari This message was authored by: Jagadeswari

I received the delivery today. When I open the package there is no phone in the box.

I received the delivery today. When i open the package there is no phone in the box. I found an empty phone box and cable inside the box and also got the sim card with the package. 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I received the delivery today. When I open the package there is no phone in the box.

Posted by a Superuser, not a Sky employee. Find out more

@Jagadeswari 

You will have to report this to Sky so they (and DPD) can investigate.


If you already have a Sky Mobile or a Sky Talk landline call free by dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you back to the forum.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Jagadeswari
Topic Author
This message was authored by Jagadeswari This message was authored by: Jagadeswari

Re: I received the delivery today. When I open the package there is no phone in the box.

Whom i need to contact. Can you please let me know

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I received the delivery today. When I open the package there is no phone in the box.

Posted by a Superuser, not a Sky employee. Find out more

@Jagadeswari 

That is the method of calling Sky Customer Services. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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