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Discussion topic: I received my new mobile but I needed a return box for my tablet and didn't get 1

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This message was authored by Alisoncharles This message was authored by: Alisoncharles

I received my new mobile but I needed a return box for my tablet and didn't get 1

When I received my new Samsung s24 ultra, I was meant to get a return envelope to send back my tablet and I didn't get one, how can I get one from you please.
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I received my new mobile but I needed a return box for my tablet and didn't get 1

Posted by a Superuser, not a Sky employee. Find out more

@Alisoncharles 
You’re not talking to Sky Customer Services here. This is a customer based forum where customers try to help other customers.

 

Were you returning a tablet as part of a swap for a phone? If the packaging the mobile came in doesn't have a return label inside (we've been informed it can be hard to find) or that packaging isn't big enough to return a tablet you'll have to call Sky and request it, just dial 150 from your Sky sim. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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