Discussion topic: I paid my bill before it has been added as credit but still my money is debited from account instead

This message was authored by: Sohail21 · ‎06 Dec 2023

I paid my bill before the date it added as credit and still my money is debited from account

This message was authored by: caesarome · ‎06 Dec 2023

As you have a direct debit or card payment set up you should never need to make a payment as you have done. What will happen now is a credit will appear on your account for the amount you have overpaid and this will be used to pay your next bill so on that bill no money will be taken from your account. If you want the overpayment returned does the credit appear on your account because if it does we can arrange some help via here for you if you want ?

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Discussion topic: I paid my bill before it has been added as credit but still my money is debited from account instead

I paid my bill before it has been added as credit but still my money is debited from account instead

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