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Discussion topic: I ordered...

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Fareeeee
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I ordered...

‎21 Oct 2024 04:12 PM

I ordered an iPhone 13 and for delivery it says coming soon.

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I ordered...

‎21 Oct 2024 04:15 PM

Posted by a Superuser, not a Sky employee. Find out more

@Fareeeee 
After the credit checks have been completed (these take longer if the order was placed over a weekend) the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot. We have no insight into the timescales.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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caesarome
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Re: I ordered...

‎21 Oct 2024 04:18 PM

Posted by a Superuser, not a Sky employee. Find out more
@Fareeeee wrote:

I ordered an iPhone 13 and for delivery it says coming soon.

@Fareeeee 

That could mean you are looking at anywhere between a few days to 3 or 4 weeks so keep any eye on your account for updates.

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BB13
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Re: I ordered...

‎22 Oct 2024 08:07 AM

Ordered an Iphone13 on 1st September, and still in back order (after the order confirmation said delivery within a week)

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I ordered...

‎22 Oct 2024 08:48 AM

Posted by a Superuser, not a Sky employee. Find out more

@BB13 

Have you called Sky and queried the delay? 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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