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Discussion topic: Friend lost phone, how do you freeze sim so no one can use it

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This message was authored by Burchey This message was authored by: Burchey

Friend lost phone, how do you freeze sim so no one can use it

a friend has lost her phone with a sim only contract with Sky.  So that nobody else can use it, does anyone know how to freeze the sim so it cannot be used?

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Friend lost phone, how do you freeze sim so no one can use it

Posted by a Superuser, not a Sky employee. Find out more

Hi @Burchey  look here for what to do. 

https://www.sky.com/help/articles/lost-or-stolen-sky-mobile

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This message was authored by caesarome This message was authored by: caesarome

Re: Friend lost phone, how do you freeze sim so no one can use it

Posted by a Superuser, not a Sky employee. Find out more

@Burchey 

Has she checked online to see if she can track it, depending on what phone she as these links might help:

 

https://support.apple.com/en-gb/HT201472

https://support.google.com/accounts/answer/7177579?

https://www.samsung.com/uk/apps/smartthings-find/

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