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Discussion topic: I need a replacement for a damaged SIM card and can’t see a way to order one

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Majellan
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I need a replacement for a damaged SIM card and can’t see a way to order one

‎03 May 2024 04:27 PM

Hi I need a replacement for a damaged SIM and am unable to find how to order one through on My Sky.

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caesarome
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Re: I need a replacement for a damaged SIM card and can’t see a way to order one

‎03 May 2024 04:30 PM

Posted by a Superuser, not a Sky employee. Find out more

Does this link help:

 

https://www.sky.com/help/articles/replacement-sim

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Majellan
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Re: I need a replacement for a damaged SIM card and can’t see a way to order one

‎03 May 2024 08:15 PM

Have tried this route but leads to dead end

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caesarome
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Re: I need a replacement for a damaged SIM card and can’t see a way to order one

‎03 May 2024 08:28 PM

Posted by a Superuser, not a Sky employee. Find out more

What about this link:

 

https://www.sky.com/productsettings/mobile/

 

Click on Manage Sim there is an option to replace or activate sim. Click that link and there is then an option to order a replacement sim.

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mary+hayton
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Re: I need a replacement for a damaged SIM card and can’t see a way to order one

‎07 May 2024 04:57 PM

Please use same number 

kind regards

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caesarome
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Re: I need a replacement for a damaged SIM card and can’t see a way to order one

‎07 May 2024 05:00 PM

Posted by a Superuser, not a Sky employee. Find out more

@mary+hayton 

You are not talking to Sky here as this is a customer helps customer forum so if you need a replacement sim card then you need to follow the advice already posted.

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mary+hayton
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Re: I need a replacement for a damaged SIM card and can’t see a way to order one

‎07 May 2024 05:02 PM

Yes thank you . But prefer speaking to some one as i would like to upgrade.

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Daniel0210
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Re: I need a replacement for a damaged SIM card and can’t see a way to order one

‎07 May 2024 05:03 PM

Posted by a Superuser, not a Sky employee. Find out more

@mary+hayton 

You will need to instigate a call to Sky. They won't call you. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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caesarome
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Re: I need a replacement for a damaged SIM card and can’t see a way to order one

‎07 May 2024 05:06 PM

Posted by a Superuser, not a Sky employee. Find out more
@mary+hayton wrote:

Yes thank you . But prefer speaking to some one as i would like to upgrade.

150 is the number to call Sky from your mobile.

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mary+hayton
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Re: I need a replacement for a damaged SIM card and can’t see a way to order one

‎07 May 2024 05:06 PM

Don't know sky number 

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caesarome
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Re: I need a replacement for a damaged SIM card and can’t see a way to order one

‎07 May 2024 05:13 PM

Posted by a Superuser, not a Sky employee. Find out more
@caesarome wrote:
150 is the number to call Sky from your mobile.

 

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